How do I make Prudential aware of my firm’s capabilities?

Is there a fee to register?

How long will it take me to register my firm?

Are there system requirements for registration?

How do I know if my company has already registered with Prudential?

What if my firm is a subsidiary of another firm or part of a consortium?

Can I save the information and finish registering at a later time?

What if I wish to register a firm that I represent but I am not an employee of that firm?

What if I can’t find the goods and services category appropriate for my firm?

Are there any specific requirements for registration?

What if we want to provide information on our latest technology, product improvements, services or enhancements?

What is OFAC?

What are Prudential’s Vendor Identification requirements?

What is the difference between an SSN and a TIN?

What is a DUNs Number?

How do I know if my firm qualifies as a diverse vendor?

Where should I send my diverse supplier certifications?

What if my firm is not a diverse vendor?

Once I’ve registered, is my firm automatically a Prudential vendor?

What are my next steps after registering?

How will I know if I’m selected as a supplier?

Now that I’ve registered, who should I contact to further discuss my firm’s offerings and capabilities?

Can I contact your prime suppliers regarding the potential for indirect, or second tier, opportunities?

How do I update my registration?

How can I access/update my firm’s information?

What if I do not remember my ID or password?

How do I navigate within the system?

What if only one person from our company had access and that person has left the firm?

How do I update my Tax Identification Number (TIN)?

How do I submit an invoice?

Is there a required format for the invoice?


Contact Information

For support during the registration process

For registration support, please send an email to ESFS.FSA.Helpdesk@prudential.com.

In your email, indicate your name, your company's name, your log-in ID, and your phone number.

Hours: This mailbox is monitored from 9AM - 5PM EST Monday - Friday.

Back to Top

 

What do I need to know before I register?

How do I make Prudential aware of my firm’s capabilities?

Visit www.prudential.com/procurement and select “Vendor and Contingent Worker Portal” then “Register Now”.

Back to Top


Is there a fee to register?

No.  There is no fee to register in Prudential’s Vendor and Contingent Worker Portal.

Back to Top

 

How long will it take me to register my firm?

Provided that you have the necessary information, it should take approximately 15 minutes to complete the on-line registration.

Back to Top

 

Are there system requirements for registration?

Yes.  The system will function with the following browsers: IE 7 and above, Firefox 3.5 and above, and Safari 4.0 and above.  Other browsers are not supported. Please  disable the pop-up blocker to view the registration pages.

Back to Top


How do I know if my company has already registered with Prudential?

If your firm provides the goods and services used by Prudential and you are unsure whether or not your firm is already registered, you should proceed with registration.  If your company is already registered, you will be prevented from creating a duplicate entry using the same TIN or DUNS number.

Back to Top


What if my firm is a subsidiary of another firm or part of a consortium?

If your firm operates under a separate Tax Identification Number (TIN) or DUNS number, then you should register your firm individually.

Back to Top


Can I save the information and finish registering at a later time?

Yes.  As long as you click “save”, your information will be retained in our database.  Once you click “register”, you will no longer be able to access your information.

Back to Top

 

What if I wish to register a firm that I represent but I am not an employee of that firm?

Prudential requires that the person registering a firm be an employee of the firm and have the appropriate authority to agree on behalf of the firm to the terms and conditions of registration. During the registration process, you will be asked to attest that the information provided is accurate and that you are an employee of the firm with appropriate authorization.

Back to Top

 

What if I can’t find the goods and services category appropriate for my firm?  

You may need to select the higher or lower level category that best describes the goods and services your firm provides. If you cannot find a category that encompasses your firm’s offerings, then it may be that Prudential does not buy the goods and services your firm sells.

Back to Top


Are there any specific requirements for registration?

Registering firms will be expected to attest that their firm can comply with certain terms and conditions.  Review the Registration Terms & Conditions section of this site prior to registering.  

 

Additionally, your firm should have the ability to invoice us electronically in a PDF format.

Back to Top


What will I need to know while I’m registering?

What if we want to provide information on our latest technology, product improvements, services or enhancements?

Please do not submit any proprietary, confidential or restricted information as it will not be afforded any special treatment.


Any submitted ideas or proposals and related materials for new or improved products, technology, services, enhancements, promotions, etc. and the intellectual property associated therewith will automatically become the property of Prudential, without compensation to you, and can be used by Prudential for any purpose, in any way, and without attribution or compensation to you.

Back to Top


What is OFAC?

The Office of Foreign Assets Control (OFAC) of the US Department of the Treasury administers and enforces economic and trade sanctions based on US foreign policy and national security goals.


The US Treasury Department performs a role in enhancing national security by implementing economic sanctions against foreign threats to the U.S., identifying and targeting the financial support networks of national security threats and improving the safeguards of our financial systems.


Financial Sanctions include the Specially Designated Nationals (SDN) list, counter terrorism and counter narcotics sanctions, other sanction programs, country information, and recent OFAC actions.


Visit the US Treasury Department’s website for more information and a list of current sanctions (key search words: “OFAC” and “Financial Sanctions”).

 Back to Top

 

What are Prudential’s Vendor Identification requirements?

Either a Tax Identification Number (TIN) or a DUNs Number is required for registration.  Because Social Security Numbers (SSNs) are considered personal information, Prudential does not allow the provision of SSNs in lieu of a TIN.

Back to Top

 

What is the difference between an SSN and a TIN?

The Tax Identification Number (TIN) is assigned by the tax governing authority, e.g. the Internal Revenue Service (IRS), to businesses required to file tax returns including corporations, partnerships and sole proprietors.  United States TINs assigned by the IRS have a nine digit format with a space between the second and third digits. For further information, please visit https://www.irs.gov/individuals/international-taxpayers/taxpayer-identification-numbers-tin


The Social Security Number (SSN) is assigned by the Social Security Administration.  SSNs are commonly used as an identifier for individuals in a variety of settings including the payment of taxes. SSNs have a nine digit format with a space after the third and fifth digits.

Back to Top

 

What is a DUNs Number?

The DUNs Number is assigned by Dun & Bradstreet (D&B) to companies as a company identifier for D&B’s commercial information and insight on businesses service.  The nine digit DUNs Number is a widely recognized standard identifier. For more information, please visit https://www.dandb.com/free-duns-number


Back to Top

How do I know if my firm qualifies as a diverse vendor?

A diverse firm must be at least 51 percent owned, operated and controlled by one or more individuals within the same diverse category or, in the case of publicly owned firms, at least 51 percent of the stock must be owned by individuals within the same diverse category.  These diverse categories include minorities, women, veterans and service-disabled veterans, LGBT, and people with disabilities. Additionally, we support the communities in which Prudential operates by seeking opportunities for Small Business Enterprises (SBEs) and Local (Newark, NJ-based) firms.


Please refer to Supply Chain Diversity for information on Prudential’s certification requirements.

Back to Top

 

Where should I send my diverse supplier certifications?

When and if these certifications are required, Prudential will contact you regarding submission.  

Back to Top


What if my firm is not a diverse vendor?

Prudential awards contracts for goods and services through a disciplined sourcing process that employs the expertise of skilled procurement and sourcing personnel as well as cross-functional sourcing teams. Prudential implements and manages this process in a responsible, ethical manner consistent with our values and code of conduct, Making the Right Choices. Diverse vendor status is not required. However we seek strategic opportunities to partner with our non-diverse vendors to expand opportunities for diverse vendors within our supply chain.  Vendors who report second tier spend to Prudential are viewed as adding value. For more information, see our Supply Chain Diversity page.

Back to Top

 

What do I need to know after I’ve registered

Once I’ve registered, is my firm automatically a Prudential vendor?

No. Registration is an opportunity to make your firm’s capabilities and interest known to Prudential and does not confer vendor status to your firm. It is possible that Prudential is currently under contract for the goods and services your firm offers. Prudential will use this prospective vendor database as one tool to identify potential candidates should a need arise.

 Back to Top

 

What are my next steps after registering?

After registering, you do not need to do anything further unless Prudential contacts you.  Should a need arise, now or in the future, for the goods and services your firm offers, we will use this database as one tool to identify potential candidates.

Back to Top

 

How will I know if I’m selected as a supplier?

Should Prudential have a need, now or in the future, for the goods and services you offer, this prospective vendor database will be used as one tool identify potential candidates.  If Prudential requires more information, we will contact you. The actual award of contracts is a competitive process and any business your company does with Prudential will be subject to separate terms and conditions to be negotiated between your company and Prudential.

Back to Top


Now that I’ve registered, who should I contact to further discuss my firm’s offerings and capabilities?

Should Prudential have a need, now or in the future, for the goods and services you offer, this prospective vendor database will be used as one tool to identify potential candidates.  If Prudential needs more information, we will contact you.

Back to Top

 

Can I contact your prime suppliers regarding the potential for indirect, or second tier, opportunities?

No.  Should Prudential have a need, whether direct or indirect, for the goods and services you offer, this prospective vendor database will be used as one tool to identify potential candidates. If more information is needed, we will contact you.

Back to Top


How do I update my registration?

If you are selected as a Prudential supplier, you will receive a login user ID and password. You will be able to access your profile through our Vendor and Contingent Worker Portal.

Back to Top

 

I am already a Prudential vendor

How can I access/update my firm’s information?

If you have been designated by your company as authorized to access/update the company’s information in Prudential’s vendor management system, you will receive two emails, the first containing your ID with the link to the system and the second containing your temporary password.


By logging on to this system, you are confirming that you are employed or are otherwise authorized by your company to use this system.   Additionally, you are agreeing on behalf of your company to any terms and conditions of use that are contained within the system or as may otherwise be provided to you or your company from time to time with respect to use of the system.   This includes all Prudential policies of which you have been made aware as well as Prudential Vendor Code of Conduct and Terms of Engagement.

Back to Top

 

What if I do not remember my ID or password?

Your ID is your email address. If you do not recall your password, please call the Technology Helpdesk at 888-778-7789 and follow the prompts to speak to an analyst or send an email to ESFS.FSA.Helpdesk@prudential.com for further assistance.

Back to Top


What if only one person from our company had access and that person has left the firm?

Please contact your Prudential Category Manager or designated contact to arrange for the appropriate person to be granted access and have the former contact’s access inactivated.

Back to Top


How do I update my Tax Identification Number (TIN)?

Refer to the information you received upon becoming a vendor for instructions on updating your TIN and submitting the revised W-9 or W-8. If you did not receive this information, contact your Prudential Category Manager or designated contact.

Back to Top

How do I submit an invoice?

Please refer to the information you received upon becoming a vendor for the appropriate methods of submission.  If you did not receive this information, or have additional questions, contact your Prudential Category Manager or designated contact.

Back to Top

Is there a required format for the invoice?

Yes.  Refer to the information you received upon becoming a vendor for the required format. If you did not receive the information, contact your Prudential Category Manager or designated contact.

Back to Top