Prudential Vendor Code of Conduct and Terms of Engagement 

Prudential Policies for Vendors

Prudential Vendor Code of Conduct and Terms of Engagement

The Prudential Vendor Code of Conduct and Terms of Engagement set out Prudential's expectations and requirements for vendors who provide goods and services to Prudential. Please click on the links below to read relevant documents. In addition, visit our Vendor home page for other important information.

Code of Conduct

At Prudential, how we work is as important as what we do. The quality of our vendor relationships has a direct impact on our brand and reputation, therefore, we expect our vendors to share our Core Values:

  • Worthy of Trust – keeping promises and committing to doing business the right way.
  • Customer Focused – providing quality products and services that meet our customer's needs.
  • Respect For Each Other – operating in an inclusive and collaborative environment that allows individuals with diverse backgrounds and talents to contribute and grow.
  • Winning with Integrity – passionately achieving superior results for their customers, shareholders and communities.

In addition, we expect our vendors to share our commitment to profitable and sustainable growth in the following areas:

Terms of Engagement

Vendors must comply with the Terms of Engagement listed (and linked) below. Your obligations in the Terms of Engagement are in addition to those contained in the agreements between Prudential and you or your employer. Also, we count on our vendors to report problems such as unethical or illegal conduct, fraud, concerns about accounting or financial reporting or practices, breaches of vendor agreements, violations of the Vendor Terms of Engagement and other problems. If you are aware of or reasonably suspect any such problems you must report it to your Prudential contact or directly to Prudential Global Business Ethics & Integrity at 1-800-752-7024 or www.tnwinc.com/prudential. You should also contact Prudential Global Business Ethics & Integrity if, at any time, you believe the integrity of our procurement process is being compromised in any manner.